After receiving a number of questions about the job application process, particularly within agencies, I finally decided to sit down with Heather Crowley, a recruitment specialist at my company, Edelman Public Relations, to shed some light on how it really works.
I’ve included a short summary of our discussion below.
What happens after I submit an application online?
The application actually goes directly to the inbox of an HR recruiter, then kicks back an auto-responder to the applicant to confirm that it has gone through successfully.
What if I don’t hear back right away?
Don’t be afraid to find someone within the company to reach out to and introduce yourself. Networking can only help you.
How long does it usually take HR to get back after an initial application is submitted?
This varies based on the position and timing of the need to hire. Timing may not allow the team to get back to everyone, but the application will stay on file for future needs that may arise.
If don’t hear back right away, how often should I check in to let the company know I’m still interested?
Once a month or once every three weeks, send a quick email to touch base and express your interest.
What can I do to make my resume stand out?
Proof read your resume and writing samples. It also helps to have a fresh pair of eyes review it before submitting. Check your contact information to make it is correct—if the HR team reaches out to you and the information isn’t correct, they may not reach out to you again.
Research the company and opportunity you are applying to, and point out any transferable skills or relevant experience that you’ve had within the industry—such as internships and involvement with a local PRSSA chapter.
What should I use for writing samples?
- Press releases
- College Newspaper stories
- Blog entries
- Short Stories
- Internships
- Assistant Account Executive
- Account Coordinator
- Do your research
- Be open about the skills you can bring to the table
Tags: HR, human resources, job application

Luke
Awesome post Allie! I have applied numerous times online and always wondered what was going on behind the scenes. I feel like I’ve done all the things mentioned here but I have been sort of off the ball the past month or so due to being laid off and moving. These points can definitely help with the new job search though.
Allie Osmar
Great to hear, Luke! I’m so glad it’s helpful.
Nick Lucido
Thanks for the insight! I think there are many misconceptions in getting a job at an agency, so it’s nice to see some light shed on the truth. I’m definitely passing this post on.